Spa Derma at Nomi Resort

FAQS

Reservations

(437) 324-4327

PLAN YOUR VISIT

RESERVATIONS

It is recommended to reserve at least a week in advance. Additionally same day bookings need to be made minimum 3 hours in advance. Walk in appointments are not available.

Access to Nordic facilities, steam, sauna, hot baths and rest areas. Robe and towels are provided.

Bathing suits are mandatory along with footwear such as Flipflop/sandals. We also recommend sunscreen. You can also bring reusable non-glass water container.

Robes are provided but guests can bring their own if they wish.

Gift certificates can be made online. A gift certificate is only valid for up to 6 months. When booking your certificate make sure all of the contact details are entered so that in the event the certificate is lost we can still track a digital copy in our records.

Gifts can be purchased at our boutique on-site. You can also purchase some of the products we use for treatments. They are ideal for gifts or simply as a little treat for yourself.

MASSAGES & SPA TREATMENTS

Do Registered massage therapists provide insurance receipts?

Yes. After the massage a receipt with the practitioner’s information will be sent after payment. Guests are to submit this info to their insurance.
Do relaxation and body treatments include insurance receipts?

No. These are done by estheticians and usually aren’t covered by insurance.
For treatments arrive 10-15 minutes before your appointment time. This time is used for forms in the event of them not being filled out ahead of time, to change and to relax. So, for example for a 10 am appoint we request guests arrive at 9:45.

If guests are expecting to be more than 15 minutes late, we ask they contact us. Arriving late will impact service time. A no-show will result in a full charge.

Tips are left to the guest’s discretion.

ARRIVAL FOR HYDROTHERAPY AND SPA TREATMENTS

For Nordic access arrive at the time of your reservation. For treatments arrive 10-15 minutes before your appointment time.

BISTRO

Appetite snacks and beverages are offered in our bistro for additional charge. A variety of soothing water beverages and refreshments are also offered.

SPA LUNCH MENU AND THE LANDS 8FIFTY RESTAURANT

Reservations can be made through open table if you wish to book lunch or a dinner reservation at Lands 8fifty. To book go to:

https://www.opentable.ca/restref/client/?restref=1205287&lang=en-CA&ot_source=Restaurant%20website&corrid=1a939275-15db-4633-b34b-710e56fdff28

You can also call 1.888.765.9951 for additional information or visit www.nomiresort.com to view the menus online.

CHILDREN AT THE DERM NORDIC SPA

Children under the age of 16 are not permitted.

INFORMATION FOR PREGNANT WOMEN

As temperatures above 37° can pose risks (hyperthermia), it is best to avoid the Nordic spa and hydrotherapy. However Spa Derma offers prenatal massages and body treatments suitable for pregnant guests.

SPA TREATMENTS AND NORDIC ACCESS

Spa treatments over an hour receive a discount on Nordic access.

TALKING AND CELL PHONE USE

We do permit speaking although we do ask guests to be considerate of others around them trying to relax. Cell phones are not permitted in hydrotherapy spaces.

HOW TO MAKE A RESERVATION

Reservations can be made by booking online from our website. Visit www.dermnordicspa.com . You can also reach us at 1.888.765.9951.
We accept same day reservations 3 hours in advance.

GROUP RESERVATIONS

For groups larger than 10 please call 1.888.765.9951 to request a reservation.

CANCELLATIONS, BOOKING CHANGES

If you cancel within 48 hours, you will be fully charged for your reservation.